Uddom Terms of Use

Last updated: 7/12/2025

These Terms of Use set out the rules for using the Uddom platform and website at uddom.io (together, the "Platform").

Agreement to Terms

By accessing or using the Platform, creating an account, starting a campaign, or backing a campaign, you agree to these Terms of Use. If you do not agree, you must not use the Platform.

Section 1

Who we are

"Uddom", "we", "us" or "our" means the entity that operates the Platform and provides the services described in these Terms of Use.

The Platform is a crowdfunding marketplace that connects people and organizations who want to raise funds ("Campaign Creators") with people and organizations who want to support them ("Backers").

Section 2

Our role

Uddom provides tools and infrastructure so that Campaign Creators can publish campaigns and Backers can make contributions.

  • We are not a bank or financial institution.
  • We are not a financial advisor, investment advisor, or legal advisor.
  • We are not a party to the contract between a Campaign Creator and a Backer.

Campaigns are created and managed by Campaign Creators, not by Uddom. Campaign Creators are solely responsible for the information they provide, the promises they make, and how they use funds.

Uddom does not guarantee that any campaign will reach its goal, that any project will be completed, or that any reward or return will be delivered.

Section 3

Eligibility and accounts

To use the Platform, you must:

  • Be at least 18 years old, or the legal age of majority in your jurisdiction.
  • Have the legal capacity to enter into a binding contract.
  • Not be prohibited from using similar services under any applicable law.

You are responsible for:

  • Keeping your account details secure.
  • All activity that happens under your account.
  • Informing us promptly if you suspect unauthorized use of your account.

We may refuse registration, close accounts, or restrict access at our discretion, for example when we believe there is a risk of fraud, misuse, or non-compliance with our policies or applicable law.

Section 4

Types of campaigns on Uddom

At this time, Uddom supports:

Reward based campaigns

Backers contribute funds and receive a reward, benefit, or experience as described in the campaign.

Equity based campaigns

Backers contribute funds in exchange for a share of ownership, securities, or similar participation rights in a business, subject to applicable laws and separate legal agreements.

Uddom may introduce or remove campaign types from time to time.

Campaign Creators must clearly indicate which type of campaign they are running and must not misrepresent the nature of any rewards, returns, or rights offered.

Section 5

Payments, fees, and payouts

5.1 Methods

Currently, payments on Uddom are processed primarily through:

  • Mobile financial services such as bKash, and
  • Bank transfers in Bangladesh.

We may add additional methods, for example credit cards or further payment providers, over time.

All payments are processed by third party providers. Their terms and conditions apply in addition to these Terms of Use.

5.2 Contributions and currency

Backers are responsible for:

  • Ensuring they have authority to use the chosen payment method.
  • Any fees charged by their bank or payment provider.
  • Understanding currency conversion and any related charges.

Unless stated otherwise, amounts shown on the Platform are in Bangladeshi Taka or in another currency clearly indicated on the campaign page.

5.3 Payouts to Campaign Creators

Funds raised for a campaign are generally paid out to the Campaign Creator's verified bank account, after any required checks or holds and subject to:

  • Completion of our KYC or verification processes.
  • Compliance with our Safety & Compliance policy and Campaign Rules & Prohibited Uses.
  • The policies of relevant payment providers and banks.

We may delay, reduce, or block payouts if:

  • We reasonably believe there is a risk of fraud, misuse, or non-compliance.
  • We receive a valid order or request from a regulator, law enforcement agency, or court.
  • A campaign violates these Terms of Use or other Uddom policies.

Any platform fees and payment processing charges that apply will be disclosed in plain language before you launch a campaign or complete a contribution.

Section 6

Responsibilities of Campaign Creators

If you create or manage a campaign on Uddom, you agree that you will:

  • Provide accurate and complete information about yourself and your organization.
  • Explain clearly how funds will be used and set a realistic funding goal.
  • Use funds only for the purpose stated in your campaign.
  • Comply with all applicable laws, regulations, and any permits or approvals that may be required.
  • Comply with our Safety & Compliance policy and Campaign Rules & Prohibited Uses.
  • Provide reasonable updates to Backers on progress and use of funds.
  • Deliver rewards, products, or equity interests as promised, subject to any terms clearly disclosed on the campaign page.

For equity based campaigns, you are responsible for:

  • Ensuring compliance with all applicable securities, company, and investment laws.
  • Preparing and providing any required offering documents or agreements.
  • Determining which investors may legally participate, including any restrictions on foreign or non qualified investors.

Uddom does not review or approve your legal or financial documents and does not act as your advisor, broker, or agent.

Section 7

Responsibilities of Backers

If you support a campaign on Uddom, you understand and agree that:

  • Contributions involve risk, including the risk that the campaign does not reach its goal, the project is delayed or cancelled, or rewards or returns are not delivered.
  • Uddom does not guarantee the performance of any Campaign Creator or project.
  • You must make your own judgment about whether to support a campaign and in what amount.
  • For equity campaigns, you may be required to sign additional agreements and to meet eligibility conditions under applicable law.
  • Except where required by law or expressly stated on the Platform, contributions are not refundable.
Section 8

Prohibited activities

You must not use the Platform for any activity that:

  • Is illegal or violates any applicable law or regulation.
  • Promotes violence, hatred, discrimination, or harassment.
  • Supports terrorism, extremism, or money laundering.
  • Involves weapons, illegal drugs, or restricted goods.
  • Intends to deceive Backers about the use of funds, rewards, or returns.
  • Misuses personal stories, medical cases, or emergencies without consent.
  • Infringes the intellectual property or privacy rights of others.
  • Attempts to bypass or interfere with our safety, fraud, or verification processes.

These examples are not exhaustive. See our Campaign Rules & Prohibited Uses for more detail.

Section 9

Content and intellectual property

You remain the owner of the content you submit to Uddom, including text, images, videos, and logos, but by posting content on the Platform you grant Uddom a worldwide, non exclusive, royalty free license to use, reproduce, display, and distribute that content in connection with operating, promoting, and improving the Platform.

You confirm that:

  • You have the rights and permissions needed to upload your content.
  • Your content does not infringe the rights of any third party.
  • You have obtained appropriate consent to share any personal or sensitive information.

The Platform and all related software, design, and trademarks are owned by Uddom or its licensors and are protected by law. You may not copy, modify, or distribute our intellectual property except as expressly allowed by us.

Section 10

Privacy

Our use of your personal information is described in our Privacy Policy, which is incorporated into these Terms of Use by reference. By using the Platform, you agree that we can collect and use your information as described in the Privacy Policy.

Section 11

Third party services and links

The Platform may include links to third party websites or services, including payment providers, social networks, and communication tools. These are provided for convenience only.

We do not control and are not responsible for:

  • The content or practices of those third party services.
  • Any loss or damage arising from your use of them.

Your use of third party services is at your own risk and may be subject to additional terms.

Section 12

Disclaimer of warranties

To the maximum extent permitted by law, the Platform and all services are provided on an "as is" and "as available" basis.

We do not make any promises or warranties that:

  • The Platform will be error free, secure, or available at all times.
  • Campaigns will reach their goals or that Backers will receive rewards or returns.
  • Information on the Platform is complete, accurate, or up to date.

You use the Platform at your own risk.

Section 13

Limitation of liability

To the maximum extent permitted by law, Uddom, its founders, officers, employees, and partners will not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages.
  • Any loss of profits, revenue, data, goodwill, or business opportunities.
  • Any disputes between Campaign Creators and Backers, or between users and third parties.
Section 14

Indemnification

You agree to indemnify and hold harmless Uddom, its founders, officers, employees, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to:

  • Your use of the Platform.
  • Your campaigns, content, or conduct.
  • Your breach of these Terms of Use or of any applicable law.
  • Your violation of the rights of any third party.
Section 15

Suspension and termination

We may suspend or terminate your access to the Platform, or remove or modify any campaign or content, at any time and for any reason, including if we reasonably believe that:

  • You have breached these Terms of Use or other policies.
  • Your activity presents a risk of fraud, misuse, or legal exposure.
  • We are required to do so by law or by a competent authority.

You may stop using the Platform and close your account at any time. Certain provisions of these Terms of Use will continue to apply after termination, including those relating to intellectual property, limitation of liability, and indemnification.

Section 16

Changes to the Platform and these Terms

We may change or update the Platform and these Terms of Use from time to time.

When we make material changes to the Terms of Use, we will post the updated version on the Platform and update the "Last updated" date at the top. Continued use of the Platform after the updated Terms of Use are posted means that you accept the changes.

If you do not agree to the updated Terms of Use, you must stop using the Platform.

Section 17

Governing law and dispute resolution

Unless another law is required to apply, these Terms of Use and any dispute arising out of or in connection with them will be governed by the laws of Bangladesh, without regard to conflict of law rules.

You agree that courts located in Dhaka, Bangladesh will have exclusive jurisdiction over any such disputes, subject to any mandatory law that provides otherwise.

We encourage you to contact us first to try to resolve any concern informally.

Section 18

Contact

If you have questions about these Terms of Use, or about the Platform, you can contact us at:

Location:Dhaka, Bangladesh

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