Support Center

Welcome to the Uddom Support Center. This is your home for quick answers, simple guides, and help with anything related to fundraising or backing campaigns on Uddom.

Get help as a campaign creator

If you're starting or running a campaign, you'll find step-by-step guides on:

How to create and set up your campaign

Writing a clear story, goal, and rewards

Understanding reward-based vs equity-based campaigns

How payments, verifications, and payouts work

Managing updates, questions, and feedback from backers

Get help as a backer

If you're supporting a campaign, you can learn about:

How to make a contribution using bKash or bank transfer

What it means to back a reward-based or equity-based campaign

How to track campaign progress and updates

What to do if something feels unclear or wrong

Safety, checks, and reporting

We take safety and transparency seriously. From the Support Center, you can:

Read more about Safety & Compliance

Learn how we review campaigns and handle risks

Find out how to report a campaign or issue so our team can look into it

Still need help?

If you can't find the answer you're looking for, you can:

  • Use our help articles to troubleshoot common issues
  • Go to the Contact Us page to reach our team directly
Contact Us

We're here to help

We're here to help you use Uddom with confidence whether you're raising funds or backing a cause you care about.